Reviews For Sport Clips Haircuts of Cottage Grove

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1 rating

At 9am the wait was already 45 min, I checked in and ran an errand, upon my return I was ?on deck?, perfect timing right!....wrong, another customer walks in and the stylist checks him in and bumps me 15 min. She never even asked who was waiting. What?s the point of having a ?line-up? and on line check in!! I complained and left.

1 rating

Of all times I?ve been here, most experiences are good but lately the experiences have been horrible. They don?t understand the notes that are on file and then when you explain it they don?t clarify to make sure they understand. Instead I just had to stop the haircut because she was just cutting and ?thought? she understood what the notes meant instead of listening to how I wanted it done. So now I have to let my hair grow back out to just get it cut correctly. Thank you for the botched haircut, greatly appreciated.

1 rating

Hair stylist are fine. However, the check-in online app is terrible the wait times are terrible no one answers the phone. No matter what time or what day I go down there or try to use the app to check in the wait is well over an hour.

Reply from Sport Clips Haircuts of Cottage Grove:
Hi Mike - we are sorry for the inconvenience. There is a text feature with online check-in that alerts you when to return to the store for your haircut. Please try to opt in to that feature for a better experience. Thanks so much for your feedback!

Rated 2.1 out of 5.0 based on 18 Client reviews

1
George N. | March 8, 2019 Google

"At 9am the wait was already 45 min, I checked in and ran an errand, upon my return I was ?on deck?, "

1
Jess B. | February 26, 2019 Facebook

"Of all times I?ve been here, most experiences are good but lately the experiences have been horrible"

1
Mike L. | February 18, 2019 Overall Experience

"Hair stylist are fine. However, the check-in online app is terrible the wait times are terrible no o"

2
Shannon Z. | February 5, 2019 Google

"Check-in process was cumbersome; mediocre and over-priced haircut. There always seems to be a wait n"

1
Helena E. | January 27, 2019 Google

"Omg. It was horrible experience. I brought my 13 year old son there.(should of listened to him not t"

5
Wayne B. | January 19, 2019 Google

"Great place for a cut!"

1
Emily E. | January 15, 2019 Google

"First visit to store. We had an hour and a half so when the wait time was estimated to be 48 minutes"

5
Curtis S. | November 19, 2018 Overall Experience

"This location is awesome. I have been coming here since it opened, the few times I have had to go ot"

2
Dave B. | August 6, 2018 Haircut

"over an hour wait time and it’s not even 3.. you better get more employees or you will lose most eve"

1
jason b. | April 23, 2018 Haircut

"Wait time is horrible every time. Most of my stylists have complained their to short staffed and the"